Our Service
More than just a horse finding service, we have created a customisable 360-degree concierge facility tailored for the wants and needs of our discerning clients.
1. The Service
What we do
Not only are we specialists in sourcing the highest-quality horses to meet your expectations; we have a dedicated team in place to manage everything in-between. From flights, transfers, and accommodation to your holiday of sight-seeing, and experience days; we pride ourselves on being able to plan and deliver every detail of your imagination.
As a matter of standard provision, our team will manage all aspects of the purchasing process of your new horse. We are adept in advising on the suitability of a potential purchase, leading negotiations, providing vetting and x-ray recommendations, and arranging delivery of your horse. Should you wish to access our service, we have an existing panel of advisors including vets, physiotherapists, farriers and animal psychology experts who are available to provide their professional evaluations of any potential purchase.
Globally connected but personally rooted, we believe in nurturing relationships with our clients to achieve the best possible outcome. We know how important this investment is to you and that is why we agree that this experience is all about you and your new horse. Accordingly, our service is as customisable as you would like, and we invite you to contact us to discuss your specific requirement – whilst bespoke packages are priced individually, a price list for our standard services is available upon request.
2. The Process
How we work
i. Following an enquiry from you, a member of our team will make contact to arrange a no-obligation meeting or phone call to fully understand your requirement and expectations and help you choose which of our services you require and discuss the necessary budget to meet your expectation.
ii. We will send you a welcome pack with our terms and conditions of business, pricing structure and a letter of engagement which sets out the criteria for your new horse and confirms the services we will provide.
iii. If you choose to proceed, we will work to your instructions to satisfy your requirement.